General Terms and Conditions
We provide these Terms and Conditions to set out the rules that govern your use of Johnny Kash Casino and the relationship between us and account holders. This page explains account setup, eligibility, acceptable use, promotions, payments, dispute handling and how we update these rules. Read the terms before registering, depositing or playing. By using the platform you accept these conditions and any controls applied to accounts. Where specific processes or limits apply they are shown in your account pages and the applicable Terms and Conditions apply to all activity on Johnny Kash Casino.
Account responsibilities
Registration and accuracy
Create one account per person and provide accurate personal details. Keep contact and billing information current. We may restrict or suspend accounts that show inconsistent or false information.
Account security
Protect login credentials and enable any available security features. Notify us immediately of unauthorised access. You are responsible for activity on your account until you report compromise through official support channels.
Eligibility requirements
Age and location
Access and play only if you meet the minimum legal age in your jurisdiction and if local rules permit participation. See account settings for region restrictions. We may refuse service where required.
One account rule
Only one active account per person, household, device and payment method unless otherwise permitted. Multiple or linked accounts may be closed and funds withheld pending verification.
Acceptable use of the service
Permitted activity
Use the platform for lawful wagering and related services. Playable products and features appear in the lobby. Follow game rules and session requirements displayed in-game.
Prohibited conduct
No abuse, fraud, chargeback attempts, collusion, bot use or circumvention of limits. Attempts to exploit bonuses, game logic or system faults may result in forfeiture of funds and account closure.
Bonus and promotion rules
General principles
Bonuses and promotions are subject to specific terms. Wagering requirements, minimum deposits, game-weighting and expiry apply as stated in each offer. Promotions may be withdrawn, amended or limited at our discretion.
Redemption and abuse
Bonuses must be claimed following the offer terms. Bonus abuse, self-multiple claims or misuse leads to cancellation of rewards and potential account restriction.
Deposits and withdrawals
Payments and currency
Available payment methods and accepted currencies are shown at checkout. Minimum and maximum amounts, fees and processing times depend on the selected method and are visible before confirmation.
Verification and holds
Withdrawals may require identity and source-of-funds verification. Pending checks can delay payments. We may apply limits, holds or third-party checks in line with our verification policies.
Dispute handling
Reporting issues
Raise disputes via the support centre with full details and relevant evidence. We will acknowledge receipt and respond using our standard procedures. Decisions are based on account records and applicable terms.
Escalation
If you remain dissatisfied after initial resolution, follow the escalation steps in the Help section. External dispute options may be available depending on your jurisdiction and local rules.
Updates to the terms
Changes and notice
We may amend these Terms and Conditions to reflect operational, legal or product changes. Updates take effect when posted. Continued use after changes constitutes acceptance. Check the Terms page regularly for the latest version.